Betting is entertainment, not an obligation. At Kelagor, we want you to always stay in control. Our responsible gaming tools and guidelines are here to help you have a healthy, enjoyable experience.
Important Warning: Betting and gambling can be addictive. Only play with what you can afford to lose. If you think you or someone you know may have a gambling problem, please our help centre contact us.
Kelagor provides these tools to help you bet in a healthy, controlled way
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once saved. If you want to raise a limit, a 7-day waiting period applies.
Decide how long you'll play before you start. When your time is up, Kelagor will send you a reminder to take a break and can log you out automatically if needed.
Need a short break? Temporarily close your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.
For a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, you will not receive any promotional messages.
Set a loss limit before you start — decide in advance how much you're comfortable losing in a session. Once you hit that limit, betting stops automatically.
View your full betting history, deposit and withdrawal records at any time. Analyse your gaming patterns and make informed decisions.
Responsible gambling means enjoying betting as a leisure activity — not as a source of income or a way to cope with stress. Kelagor believes that real fun comes when players stay within their means.
Online betting is growing in popularity across Bangladesh. Many people enjoy the thrill of placing bets on cricket or football matches — and that's perfectly normal. But for some, it can become a problem. That's why responsible gaming at Kelagor isn't just a slogan; it's at the heart of everything we do.
The golden rules of responsible gambling: know your budget, manage your time, never chase losses, and never treat betting as a way to make money. Follow these four principles and your experience at Kelagor will always be a positive one.
Any tool can be activated in just a few minutes from your account settings
Log in to your Kelagor account and go to the profile menu. You'll find the "Responsible Gaming" section there.
Deposit limits, session time, cool-off, or self-exclusion — choose what you need and set your limits.
Settings take effect immediately once saved. Lowering a limit applies instantly; increasing or removing one is subject to a cooling-off period.
If you're having trouble understanding the settings or need further assistance, Help Center Our team is available 24/7 on live chat.
Keep an eye on yourself and those close to you. If you notice any of the signs below, seek help:
If you notice these signs, don't face it alone. Kelagor's Help Center Reach out. We don't judge — we help.
Set a fixed weekly betting budget — say ৳500 or ৳1,000 — and treat it as an entertainment expense. If you lose it, accept it and move on. Don't chase your losses.
Set not just a loss limit, but a winning goal too. Once you hit it, take a break. This keeps you from taking on unnecessary risk.
Bet with a clear head. Never bet when you're angry, frustrated, or under the influence of alcohol. These are the times you're most likely to make poor decisions.
Make sure you understand the rules and odds of what you're betting on. Don't place large bets on unfamiliar markets. Detailed information on every market is available on Kelagor.
Talk openly with your loved ones about betting. Hiding it only makes things worse. Having your family aware helps keep you within healthy limits.
Answer this simple question to find out how safe your betting habits really are
Kelagor strictly prohibits anyone under 18 from betting. Date of birth is verified at registration, and additional ID documents may be requested if there is any doubt.
If children or teenagers in your household have access to your devices, take these precautions:
If you suspect a minor is using Kelagor, please contact us immediately at our Help Center Let us know. We'll act fast.
Something feel off? Talk to our team right now — complete confidentiality guaranteed.
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